Privacy policy
Privacy Policy
VeloFlare operates this website. The store runs on Shopify. This policy explains how we collect, use and share personal information.
What We Collect
- Contact details such as name, address, phone number and email.
- Payment and transaction details. Card details are handled by our payment providers.
- Order information and messages you send us.
- Device and usage information collected through cookies and similar technologies.
How We Use It
- To process and deliver orders, returns and refunds.
- To provide support and send order notifications.
- To send marketing or show ads where permitted. You can unsubscribe at any time.
- To prevent fraud, comply with the law and improve our store.
Sharing
We share information as needed with Shopify, payment, fulfillment and shipping partners, analytics and marketing partners, and when required by law. You can opt out of targeted advertising here. Learn more in the Shopify Consumer Privacy Policy.
Retention and Security
We keep information as long as needed for these purposes and legal requirements. No system is perfectly secure.
Your Rights
Depending on where you live, you may have rights to access, correct, delete or receive a copy of your information, to object to or restrict processing and to withdraw consent. Make a request through our contact page. You may also contact your local data protection authority.
Children
Our services are not intended for children, and we don't knowingly collect their information.
Changes
We may update this policy and will post the new version here.